❓ Frequently Asked Questions (FAQ)

A: Simply create an account, browse the catalog, and complete your purchase. Once payment is confirmed, you’ll gain access to the course materials.

A: Yes, if the instructor confirms and uploads a recording after the live session. If a recording is not available due to technical issues, students may request an alternative session or ask the instructor to upload additional content. If unresolved, our team may step in at our discretion.

A: Our instructors are independent professionals who create and deliver their own course content. The Course Web, LLC reviews courses for quality but instructors are responsible for the material they teach.

A: Yes, students receive lifetime access to purchased courses, provided recordings are available as described. If issues arise, The Course Web, LLC reserves the right to determine the best resolution.

A: Minors cannot purchase courses or register independently. However, if a course is relevant to their education (e.g., a high school student), they may use the platform under the supervision of an adult who registers and manages the account.

A: No. Your account is personal and non-transferable. Sharing accounts is a violation of our Terms of Use.

A: We accept major credit and debit cards. Payments are processed securely through our payment partners.

A: Refunds are handled according to our Sales & Refund Policy. We may offer refunds, replacements, or credits at our discretion, depending on the situation.

A: Filing a chargeback without contacting us first may result in account suspension. We strongly encourage you to reach out to TheCourseWebLMS@gmail.com so we can help resolve any issues quickly.

A: Yes. We use secure servers, encryption, and reasonable safeguards to protect your data. Please review our Privacy Policy for full details.

A: We do not sell your data. Information may only be shared with trusted service providers as needed to operate the platform, or if required by law.

A: You can reach us at TheCourseWebLMS@gmail.com. Our team will respond as soon as possible.

The platform is designed for users aged 18 and above. Minors may only access courses under parental or guardian supervision, and only for courses relevant to their education (e.g., high school subjects). Parents/guardians are responsible for the minor’s activity on the platform.

Register an account on TheCourseWeb.com. Purchase a course using a valid payment method. Once enrolled, you will have access to the course according to the lifetime access rules.

Apply through the platform using the Instructor Registration form. Provide accurate personal details and agree to platform terms. Once approved, you can create, host, and sell live or recorded courses.

Students generally receive lifetime access to purchased courses if recordings are available. If a recording is unavailable due to technical issues, you may request: Another live session, or A replacement recording from the instructor. The Course Web team may intervene to help resolve issues, but all decisions remain with The Course Web, LLC.

No. Only users aged 18 and above can independently purchase courses. Minors may attend courses with parental or guardian supervision, but the adult is responsible for registration and payment.

Refunds may be granted if: A course is canceled by the instructor or The Course Web team. Technical issues prevent course access. The course does not meet promised standards. Refunds are not guaranteed and are evaluated at The Course Web, LLC’s discretion. Requests should be sent to TheCourseWebLMS@gmail.com within 14 days of purchase.

All disputes are primarily between students and instructors. The Course Web team may intervene to help resolve issues, such as: Scheduling replacement sessions Providing alternative recordings Issuing refunds Final decisions are solely at the discretion of The Course Web, LLC.

Contact The Course Web team first before initiating a chargeback. Unauthorized chargebacks may lead to: Account suspension or termination Legal action to recover fees The platform reserves the right to refuse service to users who misuse payment disputes.

Instructors and students are solely responsible for the content they post, including course materials, messages, or uploaded files. The Course Web, LLC does not verify or guarantee the legality or accuracy of user-generated content. The platform may remove or restrict content if necessary, but is not liable for disputes arising from user content.

The Course Web, LLC uses NRIDesiCharms.com as its secure payment processing partner. This ensures safe and reliable transactions. While you may see NRIDesiCharms.com on your billing statement or during checkout, rest assured that your purchase is for courses on TheCourseWeb.com.